Last Updated: March 22, 2025
At ProshnoUttor, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, and platform (collectively, the “Services”). By accessing or using ProshnoUttor, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.
1. Information We Collect
We collect information to provide you with a seamless and personalized learning experience. The types of information we may collect include:
- Personal Information: When you sign up, ask or answer questions, or engage with our Services, we may collect details such as your name, email address, username, and payment information (if applicable for earning rewards).
- User-Generated Content: Questions, answers, comments, or any other content you submit to the platform.
- Usage Data: Information about how you interact with our Services, such as IP address, browser type, device information, pages visited, and time spent on the platform.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
- Location Data: If you are opt-in, we may collect approximate location information to improve our Services or offer location-based features.
2. How We Use Your Information
We use your information to operate, improve, and personalize ProshnoUttor. Specifically, we may use it to:
- Create and manage your account.
- Facilitate questions, answers, and community interactions.
- Process payments and distribute earnings for your contributions.
- Communicate with you, including sending updates, notifications, or promotional offers (you can opt-out anytime).
- Analyze usage trends to enhance our platform’s functionality and user experience.
- Ensure the security of our Services and prevent fraud or misuse.
3. How We Share Your Information
We do not sell your personal information. However, we may share it in the following cases:
- With Other Users: Your username and content (e.g., questions and answers) may be visible to other users as part of the community experience.
- Service Providers: We work with trusted third-party partners (e.g., payment processors, and hosting services) who assist us in operating the platform. These partners are bound by confidentiality agreements.
- Legal Obligations: We may disclose information if required by law, such as in response to a court order or government request.
- Business Transfers: If ProshnoUttor is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction, with safeguards to protect your privacy.
4. Your Choices and Rights
You have control over your personal information. Depending on your location, you may have the following rights:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct your information.
- Deletion: Request the removal of your account or personal data (note that some content, like posted questions, may remain visible in an anonymized form).
- Opt-Out: Unsubscribe from marketing emails or adjust notification settings in your account.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, please contact us at support@proshnouttor.com. We will respond within the timeframes required by applicable law.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute protection against breaches.
6. Children’s Privacy
ProshnoUttor is not intended for users under the age of 13 (or 16, depending on your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided us with data, we will take steps to delete it. If you are a parent or guardian and believe your child has shared information with us, please contact us immediately.
7. International Data Transfers
ProshnoUttor operates globally, and your information may be processed in countries outside your own, including where data protection laws may differ. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data during such transfers.
8. Third-Party Links
Our Services may contain links to external websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before engaging with them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes will be communicated through the platform or via email. Your continued use of the Services after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at:
Email: support@proshnouttor.com
Address: Level 12, Gulshan Avenue, Road 53, Gulshan-2, Dhaka 1212, Bangladesh.